ANSYS Portal Help Support Request Form
Please note that this form is NOT for submitting product support requests.
If you select Product Support for the portal area you will be emailed instructions on how to submit your product support request.
(* indicates required fields)
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Which portal are you having trouble with?
ANSYS Customer Portal
Fluent User Services Center
Ansoft
ANSYS Student Portal
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Which area of the portal are you having trouble with?
Registration (Not Validated)
Registration (Not related to Validation)
TECS Expired
Deactivation Message
Download Software (Error on download)
Download Software (Technical - Installation, Extraction, etc.)
Service Packs
Export Compliance Error
Content
Knowledge Resources (Search)
Knowledge Resources (Content)
Knowledge Resources (Error)
FAQs (Content)
FAQs (Error)
Support Submittal
Product Support
My Account
Change Email (Must be for SAME user.)
Password
Licensed Products
Temp Key Center
View Accounts
Renewal Center
Opportunity Pipeline
Quarterly Runrate
Community
Other
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Please provide a description of the problem:
If you are having trouble with a download or service pack,
please let us know the product(s) and operating system(s) you were attempting to retrieve and also whether this is a problem with the Download Wizard or standard download page:
Have you received any error messages?
Please cut and paste the exact error message:
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First Name:
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Last Name:
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Please enter/verify your email address so you can be contacted:
Please provide a phone number in case we cannot contact you via email:
Customer number:
Check this box if you have attachments to send
If you have any screen shots or attachments to send, please email them directly to
portalhelp@ansys.com
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